Privacy policy

Responsible for data processing is:
Thomas Richter
GTSports GmbH, Eiswerderstr. 18, Gebäude 129
13585 Berlin
info@grandtoursports.com

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 para. 1 p. 1 lit. f GDPR the protection of our legitimate interests in a correct presentation of our offer, which predominate in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services through a third party
As part of processing on our behalf, a third-party provider provides the hosting and presentation services for us. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a correct presentation of our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. via the contact form or email) or when you open a customer account. Mandatory fields are marked as such, since in these cases we need the data to process the contract, to process your contact or to open the customer account and you cannot complete the order and / or the account opening without their information, or cannot send the contact . Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b GDPR for contract processing and processing your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

To fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We use payment service providers that are based in a country outside the European Union. The transfer of personal data to this company takes place only in the context of the need to fulfill the contract.

Data transfer to shipping service providers
If you have given us your express consent for this during or after your order, we will give you this in accordance with Art. 6 para. 1 p. 1 lit. a GDPR Ihre E-Mail-Adresse an den ausgewählten Versanddienstleister weiter, damit dieser vor Zustellung zum Zwecke der Lieferungsankündigung bzw. -abstimmung Kontakt mit Ihnen aufnehmen kann.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data provided for this, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

cargo-partner GmbH
Sachsenstraße 6
20097
Hamburg

4. E-Mail-Newsletter and mail advertising

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR to be sent.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in terms of advertising in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

5. Cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the use of Google Analytics ceases to apply and the end of our use, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again.

Live chat tool Zendesk
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 para. 1 p. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which predominate in the context of a balance of interests, in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third party provider Zendesk, Inc. for us the services for providing the live chat tool. All data collected when using the chat tool is processed on its servers.
Zendesk, Inc. is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Irland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer as well as an easy accessibility of our locations in accordance with Art. 6 para. 1 lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which in particular may include the IP address and location data. We have no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information about data processing by Google can be found in Google’sprivacy policy . The Google Maps Terms of Use include detailed information about the map service.
The data processing is carried out on the basis of an agreement between joint controllers in accordance with Article 26 GDPR, which you can view here.

Google Fonts
The script code “Google Fonts” is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) GDPR.
In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
Further information about data processing by Google can be found in Google’sprivacy policy .

6. Social Media PlugIns

Use of social plugins from Facebook, Instagram
So-called social plugins (“plugins”) from social networks are used on our website.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is sent from your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you are logged in to one of the services, the providers can assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the “Like” or the “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in the optimal marketing of our offer in accordance with Art. 1 p. 1 lit. f GDPR.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your rights and setting options to protect your privacy can be found in the privacy policy of the provider.
https://www.facebook.com/policy.php
https://help.instagram.com/155833707900388

If you do not want the social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. B. with the script blocker “NoScript” (https://noscript.net/).

Youtube Video Plugins
Third-party content is included on this website. This content is provided by Google (“provider”).
YouTube is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).

The advanced data protection setting is activated for videos from Youtube that are integrated on our website. This means that no information from website visitors is collected and stored on YouTube, unless they play the video. The integration of the videos serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimal marketing of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.
For the purpose and scope of the data collection and the further processing and use of the data by the provider as well as your rights and setting options to protect your privacy, please refer to Google’s data protection information https://policies.google.com/privacy.

Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We inform you about our products and ongoing special promotions.
When you visit our online social media presences, your data can be automatically collected and stored for market research and advertising purposes. From this data, so-called user profiles are created using pseudonyms. These can be used, for example, to display advertisements inside and outside the platforms that are presumed to be in your interests. For this purpose, cookies are usually used on your device. These cookies store the visitor’s behaviour and the interests of users. This is used in accordance with Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and prospects. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. An up-to-date certificate for the respective company can be viewed here.
The detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection (opt-out), can be found in the privacy policy of the providers linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum

Instagram: https://help.instagram.com/519522125107875

Possibility of opposition (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875

7. Contact options and your rights

As a person concerned, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request without delay the correction of inaccurate or complete your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is
    – the exercise of the right to freedom of expression and information;
    – to fulfil a legal obligation;
    – for reasons of public interest, or
    – for the assertion, exercise or defence of legal claims
    is necessary;
  • in accordance with Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
    – the accuracy of the data is disputed by you;
    – the processing is unlawful, but you refuse to delete it;
    – we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    – you have objected to the processing in accordance with Article 21 GDPR;
  • According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of any given consent or objection to a specific use of data, please contact:

GTSports GmbH
Thomas Richter
Eiswerderstraße 18 /Building 129
13585 Berlin
+49 30 206 547 16
info@grandtoursports.com

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Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims.

This does not apply if processing is done for direct marketing purposes. Then we will no longer process your personal data for this purpose. ********************************************************************